Frequently Asked Questions (FAQs)

Overview FAQs


We're a Digital Agency located in Kolkata (West Bengal), India. Our Journey as a Digital Agency was Started on 15 May 2017


We’re an Integrated Digital Agency. Our services include Web Design, Web Development, Digital Marketing, WordPress Website Intallation & Customization, Content Marketing, Logo Design, Graphic Design and Web Analytics. 



  1. We Deliver High Quality Website Design & Development.
  2. Designs are made as Per Our Client Requirement.
  3. We Provide Targeted Digital Marketing Strategy For Your Business/Blogs/Others.
  4. We Provide Content Marketing & Blogs with 100% Unique Characters/Paragraph 
  5. We know What is Best For Our Clients & We Always Take Feedback From Them Untill Our Project Complete.
  6. We Provide 24x7 Days Support
  7. Free Technical Support for the Three Months From Websites Launch Date.
  8. Low & Fixed Renewal Cost For The Web Hosting
  9. No Hidden Cost
  10. Our Almost Clients Are 100% Satisfied


Project cost are higher because we look into the depth of the services which our clients requires for their business. At Web4buddy, we deliever our project on time which we have quoted on our Project Quotations. And Also from our experience we know that to generate the best results for our clients we need a good amount of time. By quoting less amount we will be short on performance.


Whenever we get a message from our Contact us section or through an email or a phone call, our work process starts:- 

Step 1: We arrange a call to fix a meeting from our client to discuss about the details.

Step 2: Rahul Kr Das or Sk MD Saadat Ali (Web4buddy Founders), will arrange a face-to-face meeting or  video conference or call (depending on location) to further discuss about the work.details.

Step 3: We deliver a Quotation for the work to our clients, For examples of Client Details, A Project Plan and Deliverables, Including the Project Costs & Terms.

Step 4: Our Client decides if they want to go ahead with our proposal. 

Step 5: After the confirmation given from our client and also the 30% of Project Payment done by them, we start doing the project but in some cases we draw up the contracts which are signed by both parties.

Step 6: Now the meeting part is over. Every details will be inform to our clients through the project completes until it goes Live.

Payment Related FAQs


Currently We Have Three Payment Options For the Payments:-

1) Direct Payment: You can pay using our UPI number or by scanning our QR Code which we will provide you through Email or Whatsapp.

2) Bank Transfer: We will provide you our Bank details where you can directly transfer the payment using your Internet Banking Facility.

3) Razorpay: You can also make the payment using the Razorpay Payment Link which will be provided by us to you in Our Project Quotation as well as also on your Email or on your Whatsapp number. 


Web4buddy Offers full refund within 15 days of buying Web Hosting & Services we provide with it. If we were unable to fulfill your requirement & If you are not satisfied with the Web Hosting & Our Web Services which we provide with It then the refund will be made to you. But for that you have to send a written request from your side to our office address or request us by sending e-mail is necessary within 15 days of taking the Web Hosting & Web Services.


No Refund Policy are for Domain Name Registration, running live advertisements on Facebook, Instgram, Google & Others Social Media Platforms & in Web Development Services (like Ecommerce & Other Web Apps).